FREQUENTLY ASKED QUESTIONS
Yes. We always try our best to ensure that the final printed product matches the design shown in the preview or product image. However, slight variations may occur due to factors such as screen color settings, printing materials, and lighting conditions in product photos.
Before production, we carefully review the design and printing specifications to maintain the highest possible quality and accuracy. If your order includes a custom design, we can also provide a digital proof for approval before printing to ensure everything looks exactly as you expect.
Your satisfaction and product quality are our top priorities at Ink Genie Studio.
You can view your sales receipt in your account dashboard after placing an order. Simply log in to your account, go to the “Orders” or “Order History” section, and select the specific order to view or download your receipt.
Additionally, a copy of the receipt is usually sent to your registered email address once your order is confirmed. If you cannot find it, please check your spam or junk folder.
If you still need assistance, feel free to contact our support team, and we will be happy to provide your receipt.
You can ship your order to any valid address you provide during checkout. We deliver to homes, offices, and business locations to ensure your printed services reach you safely and conveniently.
Simply enter your preferred shipping address while placing your order. Once the order is confirmed, it will be processed and delivered to the address you selected.
If you need to ship to multiple locations or have special delivery instructions, please contact our support team and we will assist you.